Can I return my order to any store?Updated 21 days ago

Returns must be made through the same sales channel in which the purchase was made.

• In-store purchases can only be returned to a Jewells store and cannot be processed through our online returns service.
• Online orders can only be returned through our online Returns Portal and cannot be returned in-store.

For all returns, you'll need to provide proof of purchase, such as your store receipt or order confirmation email.

If you're unsure where your order was placed or need assistance with a return, our Customer Service Team will be happy to help [email protected]