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Making a Lifetime Warranty ClaimUpdated 12 days ago

In-Store: Bring your item and original receipt.

Online: Email [email protected] with your warranty number and order number.


If approved, we’ll replace the item, offer a similar alternative, or store credit. Products must be returned with the receipt.


Note: 14K Gold & Diamond defects are reviewed within 5–10 business days by our production team.

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