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Our Lifetime Warranty Promise
At Jewells, we stand behind the craftsmanship and quality of our products. That’s why we offer a **Lifetime Manufacturer Warranty**—a reflection of our confidence in every piece we create. **Why we offer it:** - Shows our commitment to premium...
How to Register Your Jewells Lifetime Warranty
Registering your Jewells product for our Lifetime Warranty is quick and free! **Steps to register:** 1. Visit: [Warranty Registration Page](https://jewells.com/pages/lifetime-manufacturer-warranty-registration) 2. Register each product...
What’s Covered Under the Jewells Lifetime Warranty?
Our warranty covers manufacturing defects including: - Tarnishing (if deemed unacceptable after in-store cleaning) - Defective clasps - Broken chains - Stones falling out **Exclusions:** - Loss or accidental damage - Wear and tear (scratches,...
Making a Lifetime Warranty Claim
**In-Store:** Bring your item and original receipt. **Online:** Email [email protected] with your warranty number and order number. If approved, we’ll replace the item, offer a similar alternative, or store credit. Products must be...
Warranty Maintenance & Care Tips
**Free Services:** - In-store cleaning to maintain appearance - Care instructions with every purchase **Tips to maintain your jewellery:** - Store pieces separately to avoid tangles - Avoid contact with harsh chemicals - Remove jewellery before...
Intellectual Property and Acceptable Use
All content on the Website is the property of Jewells Retail Limited, including user-uploaded content and content shared via social media. Content includes text, graphics, images, audio, video, data compilations, software, and other forms of...
Prohibited Use
You may not use the Website for purposes including: - Causing damage to the Website - Interfering with others' use of the Website - Any harmful, unlawful, or abusive activity - Making or storing electronic copies of content without the owner's...
Links to Other Websites
This Website may contain links to external sites. Unless stated otherwise, these sites are not under the control of Jewells Retail Limited. We are not responsible for the content of linked sites and disclaim any liability from use of these sites....
Privacy & Cookie Policy
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data. To understand how we use cookies, please refer to our Cookies Policy.
Jewells Retail Limited – Company Information
Jewells Retail Limited is a registered company in England and Wales (No. 16075791). Registered Address: Suite 1, 7th Floor, 50 Broadway, London, SW1H 0DB Website: www.jewells.com VAT Number: 485663055 Email: [email protected]
General Terms
You may not transfer your rights under these terms. We may transfer our rights if it does not affect yours. These terms may be updated at any time and apply from the date of publication. Please check regularly for updates. These terms, with our...
Limitation of Liability
These terms do not limit liability for death, personal injury due to negligence, or fraud. We are not liable for: - Business losses (profits, revenue, contracts, etc.) - Data loss or corruption - Indirect or consequential damages We are not liable...
Website Availability & Disclaimers
Services on the Website are provided "as is" and "as available." Jewells Retail Limited gives no warranty that services will be free from faults or defects. While we aim to keep the Website secure and error-free, we cannot guarantee it. Users are...