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jewells

At Jewells, we stand behind the craftsmanship and quality of our products. That&#x2019;s why we offer a Lifetime Manufacturer Warranty&#x2014;a reflection of our confidence in every piece we create.We&#x2019;re so confident in our products that if you ever experience a manufacturing defect, we&#x2019;ll make it right.Register your product for free <a href="https://jewells.com/pages/lifetime-manufacturer-warranty-registration">here</a>.

At Jewells, we stand behind the craftsmanship and quality of our products. That’s why we offer a **Lifetime Manufacturer Warranty**—a reflection of our confidence in every piece we create.

**Why we offer it:**
- Shows our commitment to premium quality and customer satisfaction
- Highlights the craftsmanship of our durable jewellery
- Builds trust in us as a new brand

We’re so confident in our products that if you ever experience a **manufacturing defect**, we’ll make it right.

Our Lifetime Warranty Promise

Terms & Conditions

What's the difference between Gold Plated & Gold Vermeil?

Why do you use Lab-Grown Diamonds?

How to care for your Jewells jewellery

Is the jewellery waterproof?

How do I find my ring size?

Our Products

How do I make a return?

Do you offer refunds or exchanges?

What’s your Returns policy?

When will I get my refund?

Returns & Exchanges

How do I cancel my order?

What is your cancellation policy?

Can I edit or add anything to my order?

How do I apply promo/discount codes?

Payments & Discounts

Order Issues

What happens if my package is lost or arrives in a damaged state?

What is your shipping policy?

How much does shipping cost?

Do you ship worldwide?

Do you offer expedited shipping?

How do I track my order?

How long does delivery take?

Shipping & Delivery

Which stores can I visit?

Can I bring a friend to my appointment?

What happens in my Tattoo Appointment?

How do I prepare for my first tattoo?

What should I wear to my Tattoo appointment?

Is the made-to-fade tattoo done the same way?

Can I bring my own Tattoo design?

Can I change my Tattoo design after the stencil's been done?

Tattoo Services

Which areas can I get pierced?

How do I prepare for my first Piercing?

Do you pierce with piercing guns or needles?

Piercing Services

Which areas can I get welded jewellery?

What happens in my Welding appointment?

Welding Services

In-Store Services

What's not covered by the Lifetime Warranty?

How do I get the Lifetime Warranty for my jewellery?

Lifetime Warranty

How to Register Your Jewells Lifetime Warranty

What’s Covered Under the Jewells Lifetime Warranty?

Making a Lifetime Warranty Claim

Warranty Maintenance & Care Tips

Intellectual Property and Acceptable Use

Prohibited Use

Links to Other Websites

Privacy & Cookie Policy

Jewells Retail Limited – Company Information

General Terms

Limitation of Liability

Website Availability & Disclaimers

Promotion: Free Made-to-Fade Tattoo or Piercing for You & a Friend

Our Lifetime Warranty PromiseUpdated 12 days ago