Something is missing from my order / received wrong itemUpdated 20 days ago

We're sorry to hear that an item is missing from your order.

Please contact our Customer Care Team at [email protected] with your order number and a clear photograph of everything you received, including the packaging. This will help us investigate the issue and advise you on the next steps.

Our Customer Care Team is available Monday to Friday, 9:00am–5:00pm and aims to respond to all enquiries within up to 2 working days.

Once we receive your email, we will review the information provided and, if necessary, open an investigation with our warehouse or delivery partner.