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Order Issues

Get in touch with us, [email protected], by providing your full name, email address and the country you placed the order in and we'll assist you.

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Payments & Discounts

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How do I cancel my order?

You will have the option to cancel your order in your confirmation email. You can also contact our customer services team on [email protected] or via our online chat. Please include your order number and the reason for cancellation in your

What is your cancellation policy?

If you need to cancel your order, please contact us at [email protected] or via the online chat as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. We may not be able to cancel your order

Can I edit or add anything to my order?

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team at [email protected] or via our online chat immediate