What’s Covered Under the Jewells Lifetime Warranty?Updated 12 days ago
Our warranty covers manufacturing defects including:
- Tarnishing (if deemed unacceptable after in-store cleaning)
- Defective clasps
- Broken chains
- Stones falling out
Exclusions:
- Loss or accidental damage
- Wear and tear (scratches, dents, etc.)
- Damage from physical activities (e.g., weightlifting)
- Improper storage or tangling
- Third-party maintenance or repair
Welded items lost within 1 month will be replaced. After that, items must be presented for service.