Shipping & Delivery
The estimated delivery time is from the date the order ships, not necessarily the date the order is placed. All orders are usually shipped within 2 business days.
What happens if my package is lost or arrives in a damaged state?
At Jewells we strive to ensure every order reaches you in perfect condition. In the event that your order is lost in transit, please contact our customer service team on [email protected] with your order number and all relevant details. We
What is your shipping policy?
UK Delivery Free UK DeliveryEnjoy free standard delivery on all orders over £40.Standard Delivery - £3.99We use Royal Mail for all standard UK deliveries. Orders typically arrive within 2–4 days from the time of order, with dispatch included in this
How much does shipping cost?
UK DeliveryFree UK DeliveryEnjoy free standard delivery on all orders over £40.Standard Delivery (UK) - £3.99We use Royal Mail for all standard UK deliveries. Orders typically arrive within 2–4 days from the time of order, with dispatch included in t
Where do you ship to?
We ship to the following countries:.
Do you offer expedited shipping?
For UK orders, we offer Royal Mail Tracked 24 for £8.99 as an express delivery option at checkout. All international orders are shipped via DHL Standard, with pricing varying by country.
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number, which you can click to track your order.
How long does delivery take?
Delivery times vary depending on the destination and the shipping method selected. Standard UK Delivery. Orders placed before 3pm, Monday to Friday, are sent via Royal Mail 48 and typically arrive within 2–4 days from the time of order, with dispatch