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Shipping & Delivery

The estimated delivery time is from the date the order ships, not necessarily the date the order is placed. All orders are usually shipped within 2 business days.

What happens if my package is lost or arrives in a damaged state?

At Jewells we strive to ensure every order reaches you in perfect condition. In the event that your order is lost in transit, please contact our customer service team on [email protected] with your order number and all relevant details. We

What is your shipping policy?

Jewells offers standard domestic delivery services using Royal Mail. The advised delivery time is from the date the order has shipped, not necessarily the date the order was placed. All orders are usually shipped within 2 business days. Please allow

How much does shipping cost?

STANDARD UK DELIVERY - £2.99. Place your order before 3pm Monday to Friday and we'll deliver it within 3 working days. Please allow a further 1-3 working days for AB postcodes, Scottish Highlands and Islands, Channel Islands, Isle of Man, Isle of Wig

Do you ship worldwide?

We do ship to most parts of the world, including the following:. Canada. Europe:. Austria. Belgium. France. Denmark. Finland. Germany. Greece. Hungary. Iceland. Ireland. Italy. Monaco. Netherlands. Norway. Poland. Portugal. Romania. Spain. Switzerlan

Do you offer expedited shipping?

For all international shipping we use DHL Standard, but for UK we do have Royal Mail Express 24 hour delivery as an option at checkout.

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number, which you can click to track your order.

How long does delivery take?

Delivery times vary depending on the destination and the shipping method selected. STANDARD UK DELIVERY. Place your order before 3pm Monday to Friday and we'll deliver it within 3 working days. Please allow a further 1-3 working days for AB postcodes